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Refund Policy

Returns are accepted only for:

  • Damaged products
  • Manufacturing defects
  • Incorrect products delivered

The request must be made within 7 days of receiving the order.

Return Conditions

Returned products must:

  • Be unused
  • Be in original packaging
  • Include all accessories
  • Include proof of purchase

Non-Returnable Products

Returns will not be accepted for:

  • Customized molds
  • Used products
  • Products damaged due to improper use
  • Clearance or sale items (unless defective)

Refund Process

After receiving and inspecting the returned product, approved refunds will be processed to the original payment method within 7–10 business days.

Replacement

If the product is damaged or incorrect, we may offer a replacement instead of a refund, depending on stock availability.

Cancellation

Orders may be cancelled before dispatch. Once shipped, cancellation requests cannot be accepted.

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